The Technical Operations Arm of Your Business
Decision Zero is the technical operations arm of your business. We help businesses of every size overcome computer IT Support and business growth challenges. Our personalized approach to your businesses services means we take the time to listen to you, understand your business objectives, and develop a customized solution that accommodates any application or growth plan.
We offer you IT support and management, web design, mobile and app development, security, ERP, telecom, advertising, public relations, branding, automation, six sigma, business turnaround, business advising, industrial engineering and robotics. We look forward to serving you.
Managed IT Services
As an IT Solutions Provider we help small to mid-size businesses simplify infrastructure management, improve productivity, and optimize IT resources. We deliver IT design, hosting, and managed services with the quality expected from industry leaders and the personal attention, flexibility and value of a local partner. We offering Greater Imperial County technical support services with a focus mission critical process design, high availability computing and infrastructure management.
Beyond local we offer a hybrid cloud services. Your company’s essential data is backed up locally and then an additional backup is replicated off-site. This setup offers high availability to your company's services with less down time.
Tech Support is your single point of contact for technology support at Decision Zero. Our expert staff consists of trained Information Technology personnel as well as competent student technicians.
Our skilled and experienced team of technicians are available to provide onsite technical support on an ad hoc basis for single issues, as well as routine support and maintenance through scheduled contracts. We deliver the help you need, when and where you need it.
Tier 1 - Tier 3 Technical Support
Decision Zero is
Expert Best Practices + Precision Design + Great Service
Managed IT Services & Support
Implementing Managed IT Services into your business is the practice of outsourcing the daily management responsibilities of IT support, and functions as a strategic method to improve operations and stabilize expenses. DZE will optimize and maintain your technology infrastructure with the consistency and reliability of Managed IT Services.
When you work with Decision Zero, our team is your team. Your company will have an IT Department comprised of:
- A dedicated IT Director for technical account management, project management, IT forecasting and budget planning, and network/security report analysis.
- An onsite Systems Engineer as your main point of contact to assist end users, execute projects, implement solutions, and manage and maintain your computers, network, and virtual/physical servers.
- Backup Systems Engineers to assist with projects, run network and security reports, develop documentation and network maps, and fill-in when necessary.
- A Network Operations Controller, along with our proactive monitoring system, to remedy any breakdown within business-critical applications before productivity is lost.
- A Procurement and Scheduling Manager who ensures you receive the onsite and remote support you need when you need it, and purchases the best equipment, hardware, and software at the best price.
- Help Desk Specialists that improve operational efficiency by providing a consistent resource for end users’ IT support questions and technical issues.
Web & Brand
Your business establishment gets a signature look.
Our strategy is not piecemeal, it is a total envelopment approach. To us it is not just a website, it is a web property and if it is not generating income, leads or opening new revenue streams you need to talk with us. We have extensive development experience as well as highly technical search engine optimization experience. Why pay to be listed first when we can do that for you organically. All our developed sites are mobile, tablet and desktop enabled as well as engineered organically for search engine optimization.
Business Turnaround Services
Business Turnaround Services
Decision Zero is an advisory firm that can drive your business turnaround and can assist with Business Turnaround, Systems & Processes, Daily KPI Reporting, Sales & Marketing, Operations & People Management, Finance & Working Capital, Accounting & Bookkeeping, Coaching and Insolvency.
We work with a diverse range of industries including retail, wholesale, domestic and international distribution, manufacturing, building industry, industrial hire and sales, engineering, trades services, vehicle rental, catering, tourism, hospitality, produce, healthcare, recruitment, communications, biotechnology, IT, trade services and professional practices.
Decision Zero is your partner in the process of moving your business from a period of losses to profits and negative cash-flow to positive cash-flow.
Our Business Turnaround and Business Improvement services include:
- Review of the company’s business in terms of solvency, current cost structure, financing, marketing strategy, competitive strengths and weaknesses.
- Establishment of target operating profits and target cost structure for the company.
- Establishment of restructuring strategies to fulfill target operating profits and target cost structure.
- Assistance with implementing agreed restructuring strategies.
- Monitoring of implementation of agreed restructuring strategies.
- Assisting with negotiations with financiers and creditors as required.
- Monitoring of operations on a daily or weekly basis with simple and practical reporting systems.
- Reviewing of business model and assisting with restructuring it where appropriate.
- Upgrading of marketing strategies, product range, and competitiveness for the chosen market segments of the business as required.
- Ensuring accurate accounting for the business including monthly management accounting with reporting by the 7th of the following month with comparisons with budget.
- Reviewing of current Organization Structure and upgrade as required along with ensuring all job descriptions are documented.
More Customers Get You Further
Do you have high customer churn or attrition rates? Are you losing customers to competitors? Are you looking to expand out of your existing region? Is your internal team not strong enough? We fix these problems. We have worked with private schools, churches, gyms, manufacturing, media, farms, law firms, real estate companies and other business establishments and got them the customers and sales growth they were looking for.
Our strategy is simple, we engineer products, people and systems to: Attract, Convert, Retain and Engage. We work fast.
Complex Service Offerings
Take Over & New Product Installation
This is the Valley
Best Price & Service is Not Optional, It's Required
True value is distinguished easily. We are your partners and we focus on sustainable value
Your expectation is that any service rendered must be guaranteed and be the best price in Imperial County, we will deliver on that expectation. Any service offering is premised to be either an employee force magnifier or create value in terms of an order of magnitude. Most of all does the change impact contribution margins? More hats, less retained earnings mean more sophisticated tailored approaches to the business cycle, not just a one size fits all google search.
Technology is the force multiplier and correctly engineered systems create value in order of magnitude. We focus on small changes that create large effects.
Imperial County Offices
380 N. 8th Street Suite 11
El Centro, CA 92243
760-332-8284 | 760-Feat-Bug
Monday - Friday 8am | 8pm
Saturday - Sunday | On-Call
Contact us, we'd love to hear from you.
We are here to help you 24/7/Project